These terms govern how you and your team use the RemoteEngine platform and the services we provide through it. Please read them carefully before signing up or making a purchase.
By accessing the RemoteEngine website, signing up for an account, or engaging any of our services, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you are agreeing on behalf of an organisation, you confirm that you have the authority to bind that organisation to these terms.
If you do not agree with any part of these terms, you must not use the platform.
RemoteEngine operates a platform that connects companies with pre-vetted engineering talent, and provides associated services including (but not limited to) Employer of Record (EOR), Contractor of Record (CoR), global payroll, recruitment process outsourcing (RPO), capability-centre setup, and managed engineering pods.
The exact scope, fees, and SLAs of any engagement are defined in a separate order form or statement of work agreed between you and RemoteEngine.
You must be at least 18 years old and legally capable of entering into a contract in your jurisdiction. When you create an account you agree to (a) provide accurate, current information, (b) keep your credentials confidential, and (c) be responsible for any activity that takes place under your account.
We may suspend or close an account that we reasonably believe has been used in violation of these terms or applicable law.
Subscription fees, per-employee or per-contractor fees, and one-off charges are billed in advance on the schedule set out in your order form (typically monthly). Unless stated otherwise, fees are exclusive of any applicable taxes, which will be added to your invoice.
Late payment may result in suspension of the service after a written grace period.
Where RemoteEngine engages workers on your behalf through our EOR or CoR products, the legal employment or contractor relationship sits with RemoteEngine (or our authorised local entity) and the worker. You direct the day-to-day output of those workers; we administer payroll, statutory benefits, and compliance.
You agree not to (a) instruct workers to act in breach of local labour or tax law, (b) treat contractors in a way that creates employment-classification risk, or (c) attempt to circumvent our involvement by directly contracting workers we placed within twelve (12) months of the engagement, unless agreed in writing.
Subject to payment of all fees due, all work product created by RemoteEngine workers in the scope of their engagement for you vests in you. Every engagement we administer includes a written IP-assignment clause aligned with the worker's local jurisdiction.
The RemoteEngine platform, software, brand, and content remain our property. You may not copy, reverse-engineer, resell, or sublicense the platform.
We will treat your confidential information with the same care we apply to our own. Personal data we process on your behalf is handled in accordance with our Privacy Policy and the data-processing terms in your master services agreement.
We aim to keep the platform available 99.9% of the time, excluding scheduled maintenance and force majeure events. Specific SLAs (for example, time-to-shortlist on staffing or cycle-close on payroll) are recorded in your order form.
Either party may terminate the master agreement with 30 days' written notice, unless a longer term is specified in the order form. On termination we will (a) complete any final payroll cycles, (b) transfer documentation for active workers, and (c) co-operate with a reasonable hand-over for up to 30 days.
We may terminate immediately for non-payment, breach of these terms, or where required by law.
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, or consequential damages. Our aggregate liability under any engagement is capped at the fees paid by you to RemoteEngine in the twelve (12) months immediately preceding the event giving rise to the claim, except in cases of gross negligence, wilful misconduct, fraud, or where liability cannot be limited by law.
Where we provide misclassification indemnification under our Contractor of Record product, the indemnity cap stated in that product's specific schedule applies.
You agree to indemnify RemoteEngine against losses arising from (a) your instructions to workers that breach local law, (b) your use of the platform in violation of these terms, or (c) claims brought by third parties arising from your business, products, or content.
We may update these terms from time to time. Material changes will be communicated via email or an in-platform notice at least 30 days before they take effect. Continued use of the platform after that date constitutes acceptance.
These terms are governed by the laws of the Republic of India. The courts of Bengaluru, Karnataka have exclusive jurisdiction over any dispute, except where local mandatory law requires otherwise.
Questions about these terms? Reach us at legal@remoteengine.co.